Email us at : [email protected] / [email protected]
Call us for any questions : +91 98942 63543 / +91 98942 09907
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D 127 Rajam Road, TVS Nagar,
Madurai, TamilNadu 625 003 -
Mon - Sat 09.30 - 06.30
Sunday Closed
Terms & Conditions
MANAGEMENT SYSTEM( ISO) CERTIFICATION SERVICE TERMS AND CONDITIONS
These terms and conditions apply to Certification Activities by INGRAIN GLOBAL STANDARD PRIVATE LIMITED
1.GENERAL
The offer to perform the Services described (The Services) is subject to these Conditions, and the offer and its acceptance by the Client shall form the Contract for the supply of Services by IGS to the Client.
Service specifications without prior notice in line with continuous improvement guidelines as specified by the International Organization for Standardization.
2. SERVICES FEES
The quoted price for the services and or products unless otherwise stated is exclusive of GST and other duties or taxes payable in respect of such quoted prices.
3. INVOICING
Unless otherwise agreed in writing an invoice will be issued upon completion of the services and or delivery of the Service. Deductions for payments made in advance of the completion of the services and or delivery of the products will be credited to the client.
4.PAYMENT
Save where credit terms have been agreed in writing an advance payment on account of the quoted price must be paid before work can commence. The credit terms are 6 days from the date of the invoice, subject to status and credit limit.
If the client fails to make a payment on the due date then without prejudice to any other right or remedy available to IGS shall be entitled to Cancel the contract or suspend any further service to the client
5. REFUND & CANCELLATION POLICY
INGRAIN GLOBAL STANDARD PVT LTD is responsible to conduct the audit and Certification service as per the planned schedule. However, we reserve the right to postpone/cancel session, or we can change the location at any point of time due to some unavoidable reasons.
Cancellations request from candidates received a minimum 6 days prior to the commencement of training session would be offered 70% refund of total payment made by them.
Data Retention: We retain information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Specific retention periods depend on the type of information and the applicable regulations.
Security Measures: We implement appropriate technical and organizational measures to safeguard personal and organizational data against unauthorized access, loss, or misuse. These measures include encryption, secure servers and access controls.
Your Rights: Under applicable data protection laws, you have the following rights:
Updates to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
These terms and conditions apply to Certification Activities by INGRAIN GLOBAL STANDARD PRIVATE LIMITED
1.GENERAL
The offer to perform the Services described (The Services) is subject to these Conditions, and the offer and its acceptance by the Client shall form the Contract for the supply of Services by IGS to the Client.
Service specifications without prior notice in line with continuous improvement guidelines as specified by the International Organization for Standardization.
2. SERVICES FEES
The quoted price for the services and or products unless otherwise stated is exclusive of GST and other duties or taxes payable in respect of such quoted prices.
3. INVOICING
Unless otherwise agreed in writing an invoice will be issued upon completion of the services and or delivery of the Service. Deductions for payments made in advance of the completion of the services and or delivery of the products will be credited to the client.
4.PAYMENT
Save where credit terms have been agreed in writing an advance payment on account of the quoted price must be paid before work can commence. The credit terms are 6 days from the date of the invoice, subject to status and credit limit.
If the client fails to make a payment on the due date then without prejudice to any other right or remedy available to IGS shall be entitled to Cancel the contract or suspend any further service to the client
5. REFUND & CANCELLATION POLICY
INGRAIN GLOBAL STANDARD PVT LTD is responsible to conduct the audit and Certification service as per the planned schedule. However, we reserve the right to postpone/cancel session, or we can change the location at any point of time due to some unavoidable reasons.
Cancellations request from candidates received a minimum 6 days prior to the commencement of training session would be offered 70% refund of total payment made by them.
6.Privacy Policy
Ingrain Global Standard Pvt Ltd is committed to protecting the privacy of individuals and organizations we interact with in the course of our certification activities. This Privacy Policy outlines the types of information we collect, how we use and protect that information and your rights regarding your personal data.
Scope of the Policy: This Privacy Policy applies to all personal and organizational information collected, used and stored by us in connection with: Certification, Training and Auditing Services, Inquiries, applications, and contracts related to our services and Visits to our website and digital platforms.
Information We Collect: We may collect various types of information, including personal details such as name, title, contact information (email, phone, address), professional qualifications, job roles, and identification documents if required for verification purposes. Additionally, we collect organizational information, including business name, address, contact details, certification application data, audit and certification records, as well as feedback and complaints.
How We Use Information: We use the information collected for the following purposes: To process certification and audit applications. To perform certification and audit activities. To comply with accreditation and regulatory requirements. To communicate updates and information related to our services. To improve our services. To address complaints, inquiries, and feedback.
Legal Basis for Processing: We process personal data based on one or more of the following legal bases: Performance of a contract (e.g., certification agreements). Legal obligations (e.g., compliance with accreditation bodies). Legitimate interests (e.g., improving our services). Consent (when explicitly required).
Sharing of Information: We may share your information with: Accreditation bodies, where required for compliance purposes. Subcontractors or auditors involved in providing certification services. Regulatory authorities, as required by law. Third-party service providers, such as IT support, under strict confidentiality agreements. We do not sell or rent personal information to third parties.
Ingrain Global Standard Pvt Ltd is committed to protecting the privacy of individuals and organizations we interact with in the course of our certification activities. This Privacy Policy outlines the types of information we collect, how we use and protect that information and your rights regarding your personal data.
Scope of the Policy: This Privacy Policy applies to all personal and organizational information collected, used and stored by us in connection with: Certification, Training and Auditing Services, Inquiries, applications, and contracts related to our services and Visits to our website and digital platforms.
Information We Collect: We may collect various types of information, including personal details such as name, title, contact information (email, phone, address), professional qualifications, job roles, and identification documents if required for verification purposes. Additionally, we collect organizational information, including business name, address, contact details, certification application data, audit and certification records, as well as feedback and complaints.
How We Use Information: We use the information collected for the following purposes: To process certification and audit applications. To perform certification and audit activities. To comply with accreditation and regulatory requirements. To communicate updates and information related to our services. To improve our services. To address complaints, inquiries, and feedback.
Legal Basis for Processing: We process personal data based on one or more of the following legal bases: Performance of a contract (e.g., certification agreements). Legal obligations (e.g., compliance with accreditation bodies). Legitimate interests (e.g., improving our services). Consent (when explicitly required).
Sharing of Information: We may share your information with: Accreditation bodies, where required for compliance purposes. Subcontractors or auditors involved in providing certification services. Regulatory authorities, as required by law. Third-party service providers, such as IT support, under strict confidentiality agreements. We do not sell or rent personal information to third parties.
Data Retention: We retain information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Specific retention periods depend on the type of information and the applicable regulations.
Security Measures: We implement appropriate technical and organizational measures to safeguard personal and organizational data against unauthorized access, loss, or misuse. These measures include encryption, secure servers and access controls.
Your Rights: Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal requirements.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request transfer of your data to another organization.
- Withdraw Consent: Where processing is based on consent, withdraw it at any time.
Updates to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.